Privacy Policy
Effective Date: May 2026
1. Information We Collect
When you visit jcjerseys.com or submit an inquiry, we may collect:
- Contact Information: Name, email address, phone number, company name — provided voluntarily through our inquiry form or live chat.
- Order Information: Shipping address, custom design details, size specifications — collected when you place an order.
- Automatically Collected Data: IP address, browser type, pages visited, and referring URL — via standard web analytics for site improvement.
2. How We Use Your Information
- To respond to inquiries and provide quotes for custom sportswear orders.
- To process and fulfill your orders, including production, shipping, and after-sales support.
- To communicate order updates, delivery status, and respond to customer service requests.
- To improve our website and product offerings based on usage patterns.
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share data only in these limited circumstances:
- With shipping carriers (DHL, FedEx, etc.) to deliver your order.
- With payment processors (Stripe, PayPal) to complete transactions.
- When required by law or to protect our legal rights.
4. Cookies
Our website uses cookies for essential functions (shopping cart, chat widget) and analytics. You can disable cookies in your browser settings, though some features may not work properly.
5. Data Security
We implement SSL encryption and industry-standard security measures to protect your data during transmission and storage. Chatwoot conversations are hosted on our private server with access restricted to authorized staff only.
6. Third-Party Services
We use the following third-party services that may collect data independently:
- Chatwoot (self-hosted) — customer chat and inquiry management.
- Stripe / PayPal — payment processing.
- Google Analytics — website traffic analysis.
Each service has its own privacy policy. We encourage you to review them.
7. Your Rights
You may request to:
- Access the personal data we hold about you.
- Correct any inaccurate information.
- Delete your data (subject to legal retention requirements for orders).
To exercise these rights, contact us at jcjerseys@jcjerseys.com.
8. Data Retention
Inquiry and chat data is retained for customer service continuity. Order records are kept for accounting and legal purposes. You may request deletion of inquiry data at any time.
9. Contact Us
For privacy-related questions or requests:
QUANZHOU JC SPORTS PRODUCTS CO., LTD
Email: jcjerseys@jcjerseys.com
Phone: +86-188592479316
Address: Rm. 1701, Unit 1, Building 1, ZhonghaiXuefu Shijia, Taishang Investment Zone, Quanzhou, Fujian, China